Leadership is about inspiring others to achieve collective goals
Our comprehensive programme delves deep into the heart of these crucial leadership skills. You’ll learn to transform potential conflicts into opportunities for collaboration, to turn resistant stakeholders into enthusiastic supporters, and to navigate even the most challenging conversations with confidence and grace. Drawing from positive psychology, principled negotiation, and servant leadership principles, this course equips you with a versatile toolkit to influence effectively across all levels of your organisation and beyond.
Key takeaways
After this module, you will be able to:
- Gain insights into the root causes of conflicts and diverse perspectives
- Master techniques to manage your reactions and adopt constructive approaches to disagreements
- Develop critical skills like active listening, non-violent communication, and reframing
- Learn to apply advanced negotiating and influencing techniques in challenging situations
- Enhance your ability to gather and assess crucial information during conversations
- Improve your conflict resolution and negotiation skills across various professional contexts
- Boost your interpersonal communication to foster workplace harmony and productivity
