How to Give and Receive Feedback Effectively

Whether giving or receiving, feedback often feels like navigating a minefield of emotions and potential conflicts. Yet, avoiding it can be far more dangerous, leading to stagnation, misunderstandings, and missed opportunities for growth.

Feedback: a word that can make even the most seasoned professionals break into a cold sweat

Our transformative programme tackles this challenge head-on, turning the daunting task of feedback into a powerful tool for personal and organisational development. You’ll learn to approach feedback conversations with confidence, transforming them from anxiety-inducing encounters into catalysts for positive change. Effective feedback is the lifeblood of a thriving organisation. It’s not just about addressing problems; it’s about recognising achievements, aligning expectations, and charting a course for future success.

Key takeaways

After this module, you will be able to:

  • Develop strategies for delivering feedback that inspires rather than deflates 
  • Learn techniques to receive feedback openly, transforming criticism into opportunity 
  • Gain skills to harness employee activism and voice for positive organisational change 
  • Enhance your ability to create a transparent, accountable communication culture 
  • Discover how to build a feedback-rich environment that drives continuous improvement 
  • Learn to build trust through honest, empathetic feedback exchanges 
  • Increase engagement by valuing and acting on diverse perspectives 

Module agenda