Are you avoiding crucial conversations, watching team morale and performance suffer as a result?
One of our most popular modules, this innovative programme equips you with the tools to navigate difficult discussions, deliver tough news, and address performance issues head-on. Through a blend of expert-led sessions and practical exercises, you’ll develop the communication prowess to foster a positive, supportive team environment where problems are addressed early and change is managed effectively.
Key takeaways
After this module, you will be able to:
- Master the art of constructive, high-quality conversations
- Learn to promote wellbeing and cooperation within your team
- Develop skills to identify and address issues before they escalate
- Gain confidence in handling strong emotions with care and compassion
- Acquire techniques for managing disputes and grievances effectively
- Enhance your ability to facilitate change management
